What Questions to Ask About ERP Software License

Author: Bit Software
Date: 16- 05- 2011

I read recently, on a blog powered by Software Advice, an interesting post about what questions to ask yourself about ERP software license. Regarding to Anya Ciecierski, „once you have found the software that has the right functionality for your business, you need to make sure you understand the costs”. She talks about upfront costs and hidden cost and how you can save money or waste money. It is important to understand that the total cost of an on-premise accounting software project will include three components: software licenses, implementation services, and hardware. Regarding to software licenses, Ciecierski brings up nine questions that every ERP software buyer should ask before signing on the dotted line.
1. Is the system priced per user or per module?
For many companies, user-based pricing is often a better value and a better investment – you get more for your money and room to grow.
2. Can you buy full user and light user licenses?
If the software you choose gives you an option to purchase full user licenses and light user licenses, this can be a substantial cost savings for those additional 15 users.
3. Is the system priced by concurrent users or named users?
If you buy a system based on concurrent users, you can set everyone up in the system. If you pay by named user, however, you’ll have to buy a license for each user.
4. How easy is it to upgrade your ERP system?
5. What are the required annual maintenance fees?

Negotiating your maintenance contract can be tricky business.
6. What is included in the annual maintenance fees?
7. What are the rules for lapsed maintenance fees?

Maintenance plans are like insurance, we all wish we didn’t have to pay for it, but when we need it we’re glad we have it.
8. Is there a strong ISV/Add-On community?
9. Is there a strong user community?

A strong user community offers an opportunity to share ideas and learn best practices.
What’s your experience with software licenses? Please feel free to leave a comment below.

You can read more about it here.